We aim to ship all orders placed before 1PM the same working day (Monday - Friday). We send all orders with a tracked delivery service for your peace of mind. You will receive a dispatch email notification once your order leaves us with these tracking details attached.

Any orders made over the weekend will be sent the next business day.

*Please note, when placing a "Back Order" with us your dispatch will be delayed by the time shown on the product page.

To make sure our customers are getting the best deals possible we will always try to price match most products.

Price match conditions:

1. The product must be identical in every way (size, colour, etc).
2. The product must be in stock for us to price match to.
3. We can only price match to mainland UK competitors.
4. We are also unable to price match 3rd party sites such as Amazon and Ebay.
   Scooter Works reserves the right to refuse price matching at out discretion.
5. All price matching must be organised prior to placing your order. We cannot offer price matching once an order has been placed.

Please contact us if you have found something cheaper elsewhere.

We want to make sure you’re happy with your purchase, however sometimes things go wrong and you may wish to return an order. You can return your purchase to us for a refund up to 30 days after receiving your order. Any item(s) to be returned must show no signs of use and must include all original packaging. Unless otherwise stated we do not offer free returns.

Every product we sell has a different warranty period. Each product warranty is provided by the manufacturer and any claims will be forwarded to the appropriate contact on your behalf. Scooter Works Ltd and the product(s) manufacture’s case by case decision on any warranty case are final.

Please read our warranty information page over carefully, see here.